5 Questions To Ask Before Hiring An Appliance Repair Technician 

Your home appliances are an expensive investment, and without doubt you need them to work all year around. Appliances are built for a longer shelf life. But they can catch you off guard by going out of order all of a sudden. In such a situation, your first thought might be to replace them altogether and not look for an appliance repair technician. With so many good repair companies out there, it is possible to get your appliances running again.  

Yes, you might decide to go with the first appliance repair technician or company you come across. But it is indeed wise to ascertain their abilities and then make a decision. Ask these questions to the potential appliance repair providers and hire the one that stands out.  

5 Questions To Ask Your Appliance Repair Technician

Q1: Is The Appliance Repair Technician Familiar With My Appliance’s Brand And Model?

There is no denying that you would want your appliance repair work done right the first time around. So, ask the appliance repair technician or the company about their experience of working on different brands. Have they ever repaired a unit similar to yours? Is their focus only on certain brands or have they resolved appliance issues like yours before? Ask all possible questions regarding your unit’s brand and model.   

The last thing you want to end up with is an appliance repair job gone haywire because of an inexperienced technician. This kind of situation not only poses safety risks and extra time but extra cost on your part.  

Q2: Do You Provide Same Day Or Emergency Appliance Repair Services?

Appliances have so many moving parts, and are likely to break down any time They might even break down when you are least expecting it. For instance, your oven malfunctioning in the middle of your meal prep, you would need it fixed at the earliest.  

Ask what kind of services the appliance repair company offers if there is an emergency. Do they offer same day or emergency appliance repair services for certain appliances? And if they do – is there any fee for after–hours appliance emergencies? With your essential appliances on the fritz, you do not want to wait for hours or days for a repair technician to show up. So, look for a company or a repair expert who provides same day or emergency repair services.  

Q3: Is The Appliance Repair Technician Trained, Certified, And Licensed?

It is of utmost importance that the professional you choose to fix your appliance has the essential training or certification to work with it. Ask the appliance repair company about the training they provide to their technicians. What appliance repairs have they dealt with in the past? All in all, they should be able to fix your appliance issues without causing further damage to your unit. 

Q4: How Do You Determine The Appliance Repair Fees?

There is a reason that you are looking for a dependable appliance repair technician near you. You want to repair your appliance and save money instead of replacing it. Check with the company if they charge any service call fee before their technician arrives on site. You also might consider asking for an estimate upfront for all the costs associated with the repair of your malfunctioning appliance. Moreover, it never harms you to ask questions and make sure you understand all the service prices they include. 

Q5: Can You Provide Past Customers References?

Trusting someone with your appliance repair requires you to hire someone with experience and positive reviews. Ask the company for at least 2 or 3 references from their past customers. You can connect with those customers and ask them about their experience. It is wise to ask them about different aspects including the company’s workmanship, their service cost, customer service, etc.  

Hire An Experienced Appliance Repair Technician At YB Appliance!

As an appliance owner it is natural to feel helpless when something goes wrong with one of your appliances. At YB Appliance, we are a local business near you in Ottawa, ready to repair your new or existing appliances. You can trust us to arrive at your home when you need us and dispatch technicians that you can count on. Hire our skilled experts today and they will handle all your appliance repair, maintenance, and installation needs professionally.