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Kenmore Washing Machine Won’t Start – Insights from YB Appliance Repair in Ottawa


A malfunctioning washing machine can throw a wrench into our daily routines, and when it comes to the reliable Kenmore brand, experiencing issues can be perplexing. If you find yourself in a situation where your Kenmore washing machine won’t start, fear not. In this comprehensive post-match guide, we’ll delve into the possible causes behind this problem and explore effective troubleshooting steps. Join us on this journey, as YB Appliance Repair in Ottawa sheds light on common issues and provides expert advice to help you get your Kenmore washing machine back in action.

I. Understanding the Basics:

Before we dive into specific troubleshooting steps, let’s establish a basic understanding of the components involved in starting a Kenmore washing machine. This knowledge will prove invaluable as we work through potential issues.

  1. Power Supply:
    • Check if the washing machine is receiving power. Ensure the power cord is plugged in securely.
    • Confirm that the electrical outlet is functional by testing it with another device.
  2. Control Panel:
    • Familiarize yourself with the control panel of your Kenmore washing machine. Understand the functions of each button or dial.
    • Check for any error codes or indicators that may be displayed on the control panel.

II. Common Causes and Troubleshooting Steps:

Now, let’s explore some common reasons why your Kenmore washing machine may refuse to start and the corresponding troubleshooting steps:

  1. Door Latch Issues:
    • Inspect the door latch to ensure it is securely closed. Some Kenmore models have a safety feature that prevents the machine from starting if the door is not properly latched.
    • Clean the latch and surrounding area from any debris that might obstruct proper closure.
  2. Power Interruption:
    • If there was a recent power outage or surge, the washing machine’s control board may have been affected.
    • Unplug the machine for a few minutes and then plug it back in to reset the control board.
  3. Faulty Power Cord:
    • Examine the power cord for any visible damage. If you notice frayed wires or exposed areas, it may be the cause of the issue.
    • Replace the power cord if necessary, and ensure the replacement is compatible with your Kenmore model.
  4. Control Board Malfunction:
    • If the control board is not functioning correctly, it can prevent the washing machine from starting.
    • Consult the user manual to locate the control board and check for any burnt or damaged components.
    • YB Appliance Repair in Ottawa recommends seeking professional assistance if the control board appears faulty.
  5. Overloaded Machine:
    • Kenmore washing machines have a load-sensing feature that prevents operation if the load is too heavy.
    • Remove some items from the drum and try starting the machine again.
  6. Water Supply Issues:
    • Ensure that the water supply to the washing machine is not disrupted. Check for kinks in the hose or any blockages in the water inlet valve.
    • Verify that the water faucets are turned on and providing sufficient water pressure.
  7. Door Interlock Switch Problems:
    • The door interlock switch is a safety mechanism that prevents the machine from starting with the door open.
    • Inspect the switch for any visible damage and replace it if necessary.

III. Seeking Professional Assistance:

If you’ve exhausted the troubleshooting steps mentioned above and your Kenmore washing machine still won’t start, it may be time to enlist the expertise of professionals. YB Appliance Repair in Ottawa specializes in appliance diagnostics and repairs, offering a team of skilled technicians ready to address complex issues.

  1. Diagnostic Services:
    • YB Appliance Repair in Ottawa provides thorough diagnostic services to pinpoint the exact cause of the problem.
    • Our technicians use advanced tools and techniques to identify issues with precision.
  2. Genuine Parts Replacement:
    • If any components need replacement, YB Appliance Repair uses only genuine Kenmore parts to ensure optimal performance and longevity.
    • Genuine parts are guaranteed to fit seamlessly with your specific Kenmore model.
  3. Timely Repairs:
    • YB Appliance Repair prioritizes efficiency, aiming to complete repairs in a timely manner.
    • Our team understands the importance of a functioning washing machine in your daily life and works diligently to restore it promptly.


In conclusion, a Kenmore washing machine refusing to start can be a frustrating experience, but with the right knowledge and troubleshooting steps, you can often identify and resolve the issue. Whether it’s a simple door latch problem or a more complex control board malfunction, following the steps outlined in this post-match guide can help you get your appliance back on track.

If, however, the issue persists, don’t hesitate to reach out to YB Appliance Repair in Ottawa for professional assistance. With their expertise and commitment to quality service, you can trust them to diagnose and fix the problem, ensuring your Kenmore washing machine operates efficiently once again.